Terms of Service

Effective Date: May 2, 2026

These Terms of Service ("Terms") govern your use of the Kolovoz Advisory LLP website and consulting services. By accessing this website, requesting a diagnostic, or purchasing services, you agree to these Terms.

Acceptance of Terms

If you do not agree with these Terms, do not use our website or services. These Terms apply together with any signed proposal, statement of work (SOW), service order, or master services agreement. If there is a conflict, the signed commercial agreement controls for that engagement.

Eligibility

Services are offered to business entities and individuals who can enter legally binding contracts. By engaging us, you represent that you have authority to bind your organization where applicable.

Services and Free Diagnostic Scope

Kolovoz Advisory LLP provides business advisory, operational consulting, and execution support as described in written service documents. We may offer a free diagnostic to evaluate high-level needs and fit.

• The free diagnostic is limited in scope, time, and depth, and may include high-level findings and preliminary recommendations.
• The free diagnostic does not include implementation, detailed technical architecture, custom deliverables, regulatory filings, or ongoing support unless separately agreed in writing.
• Any paid phase begins only after written scope confirmation and commercial acceptance.

No Legal or Financial Advice

Our services are business and operational advisory services. We do not provide legal, tax, accounting, audit, investment, or licensed financial advisory services. You should consult qualified professionals for advice in those areas.

Client Responsibilities

You agree to provide timely cooperation needed for service delivery, including:

• Accurate and complete information, data, and approvals.
• Access to relevant systems, tools, and personnel as reasonably requested.
• Internal decision-making and sign-off within agreed timelines.
• Compliance with applicable laws and third-party terms for your business operations.

Service Scope Control and Change Requests

Scope is limited to what is expressly stated in the applicable proposal or SOW. Requests outside agreed scope are treated as change requests and may affect timeline, fees, resources, or deliverables. Change requests become effective only when both parties confirm them in writing.

Delivery Policy and Service Windows

Delivery timelines are estimates based on agreed scope and assumptions. Service windows, response expectations, and milestone dates are defined in the relevant engagement document. Delays caused by missing inputs, access constraints, third-party dependencies, or delayed approvals may extend delivery dates.

Fees and Payment

Fees for paid services are set out in the applicable proposal, SOW, or invoice. Unless otherwise agreed, invoices are due within the stated payment term from invoice date. Late payments may result in suspension of ongoing work until outstanding amounts are cleared.

Cancellations

Either party may cancel or reschedule services by written notice, subject to the terms in the applicable engagement document. Work already performed, committed third-party costs, and approved milestones remain payable.

Refunds

Refund eligibility, if any, is governed by our Refund Policy and the applicable service agreement.

Intellectual Property and License

Each party retains ownership of its pre-existing intellectual property and materials. Subject to full payment of applicable fees, we grant the client a non-exclusive license to use final deliverables for its internal business purposes unless otherwise stated in writing.

Confidentiality

Both parties will treat non-public business, technical, and commercial information as confidential and use it only for the engagement. Confidentiality obligations do not apply to information that is public, independently developed, or required to be disclosed by law.

Third-Party Tools and Services

Engagements may involve third-party software, platforms, or service providers. We are not responsible for outages, policy changes, pricing changes, or performance issues originating from third-party providers. Your use of those tools remains subject to their own terms and policies.

Disclaimers

Services are provided on a commercially reasonable efforts basis. We do not guarantee specific commercial outcomes, revenue results, regulatory approvals, uninterrupted availability, or suitability for every business context.

Limitation of Liability

To the maximum extent permitted by applicable law, Kolovoz Advisory LLP is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity arising from these Terms or services. Our aggregate liability for any claim related to paid services will not exceed the total fees paid by the client for the specific services giving rise to the claim during the six (6) months preceding the event, except where liability cannot be limited by law.

Indemnity

You agree to indemnify and hold harmless Kolovoz Advisory LLP, its partners, and personnel from third-party claims, losses, and expenses arising from your misuse of services, breach of these Terms, or violation of applicable law, except to the extent caused by our willful misconduct.

Termination

Either party may terminate an engagement according to the applicable agreement or, where no agreement term exists, by reasonable written notice. Upon termination, client will pay for all services performed and approved expenses incurred up to the termination effective date.

Force Majeure

Neither party is liable for delay or non-performance caused by events beyond reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, government actions, internet or infrastructure outages, or similar force majeure events.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict-of-law principles. The parties will first attempt good-faith resolution of disputes. If unresolved, disputes will be subject to the exclusive jurisdiction of competent courts at Gurugram, Haryana, India, unless a different dispute process is agreed in a signed contract.

Contact

For questions about these Terms or service terms, contact us through our Contact page.